To return an item please contact us at 435-427-3338 for prior authorization.
Items must be returned within 30 days of delivery.
All returned items must be in New, Unused Condition and in Original Packaging for a full refund, less shipping and all applicable fees (including credit card processing fees). All items that are NOT returned in New, Unused Condition and in Original Packaging will be subject to a restocking fee starting at 20%. The restocking fee will be assessed based on the condition of the product(s) returned.
Customers will be responsible for all return shipping charges. No C.O.D.'s will be accepted. Do not place shipping labels directly on product packaging. Example: helmet or boot boxes. Items should be in original packaging and placed in a shipping container with any needed packaging to insure no damage occurs during shipping.
The following items cannot be returned: Chemicals that have been opened, acid filled batteries, some electrical items.
Refunds will be used to pay for exchange orders or issued to the payment methods on the original order. If a gift card was used to partially pay for the order, the gift card will be refunded first, and then the other forms of payment next. If a credit card was used, that has now expired, a refund check will be sent to the mailing address on the account. When calling for a return authorization, please let the Customer Service Representative know if the card used has expired.